Privacy Policy

Effective Date: June 29, 2026

Welcome to BlackRidge Group. Your privacy is important to us. This Privacy Policy explains how BlackRidge Group collects, uses, protects, and shares information when you use our website, submit a form, request services, communicate with us, or opt into SMS communications.

Business Information

BlackRidge Group

34406 E Red Mountain Rd

Benton City, WA 99320

United States

Phone: +1 (509) 781-4878

Email: jordin@blackridge-grp.com

 

Information We Collect

We may collect personal information that you voluntarily provide through our website, contact forms, booking calendars, consultation requests, chat widgets, phone calls, SMS opt-ins, and other communications.

Information collected may include:

  • Name
  • Phone number
  • Email address
  • Service request details
  • Roofing project information
  • Property address
  • Communication preferences

We may also automatically collect limited technical information including:

  • IP address
  • Browser type
  • Device information
  • Website activity and usage data
  • Cookies and analytics data



How We Use Your Information

We use collected information to:

  • Schedule consultations and appointments
  • Respond to inquiries
  • Send appointment reminders
  • Send project updates
  • Send follow-up communication
  • Provide customer support
  • Deliver requested marketing communications
  • Improve website functionality and customer experience
  • Maintain website security and prevent unauthorized activity



SMS Communications & Consent

By submitting your phone number through our website, forms, booking calendars, or other communication channels, you consent to receive SMS text messages from BlackRidge Group.

These communications may include:

  • Appointment confirmations
  • Appointment reminders
  • Estimate updates
  • Project scheduling
  • Customer support responses
  • Promotional or marketing communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

We only communicate with individuals who voluntarily provide their contact information and consent to receive communication from our business.

 

Data Sharing & Protection

We do not sell, rent, trade, or share customer information with third parties for marketing purposes.

Mobile opt-in information and SMS consent data are never sold, rented, shared, traded, or disclosed to third parties or affiliates for marketing purposes.

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, or misuse.

 

Cookies & Analytics

Our website may use cookies, analytics tools, and related technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  • Monitor website traffic and usage patterns

Users may disable cookies through their browser settings; however, certain website features may not function properly.

 

Website Forms, Calendars & Chat Widgets

Our website may contain embedded chat widgets, contact forms, estimate request forms, booking calendars, and lead generation forms.

Users voluntarily choose whether to submit information through these features.

For compliance and privacy purposes:

  • SMS consent is collected only through compliant form disclosures.
  • Embedded chat widgets are managed separately from SMS opt-in forms where applicable.
  • Pages containing embedded chat widgets will not simultaneously contain forms requesting SMS consent unless appropriately separated and disclosed.



Third-Party Services

Our website may integrate third-party services including:

  • Analytics providers
  • Scheduling software
  • CRM systems
  • Communication platforms
  • Advertising platforms such as Facebook and Instagram
  • Lead generation and automation platforms

These services may collect limited technical data necessary for website functionality, communication services, analytics, and advertising performance.

 

User Rights & Opt-Out

Users may:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where applicable
  • Unsubscribe from marketing communications at any time

To make a request, contact:

Email: jordin@blackridge-grp.com

Phone: +1 (509) 781-4878

 

Data Security

We take commercially reasonable measures to help protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

 

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

 

Contact Information

BlackRidge Group

34406 E Red Mountain Rd

Benton City, WA 99320

United States

Phone: +1 (509) 781-4878

Email: jordin@blackridge-grp.com

 

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TERMS & CONDITIONS

Effective Date: June 29, 2026

These Terms & Conditions govern the use of the website and services provided by BlackRidge Group.

By accessing or using this website, submitting forms, requesting services, or communicating with our company, you agree to these Terms & Conditions.

 

Business Information

BlackRidge Group

34406 E Red Mountain Rd

Benton City, WA 99320

United States

Phone: +1 (509) 781-4878

Email: jordin@blackridge-grp.com

 

Services Provided

  • Roofing Installation
  • Roof Replacement
  • Roof Repairs
  • Residential Roofing
  • Commercial Roofing
  • Roof Inspections
  • Storm Damage Assessments
  • Emergency Roofing Services
  • Gutter Installation & Repair
  • General Roofing Contractor Services

All services are subject to project evaluation, scheduling availability, weather conditions, applicable permits, manufacturer requirements, and approval where necessary.

 

Website Usage

Users agree to use this website only for lawful purposes.

Users may not:

  • Attempt unauthorized access to website systems
  • Submit false or misleading information
  • Interfere with website security or functionality
  • Use the website for fraudulent or unlawful activity



Estimates, Appointments & Consultations

Submitting a form or requesting an estimate or consultation does not guarantee project acceptance, scheduling availability, or service approval.

Appointments and project schedules may be modified due to weather conditions, emergencies, material availability, staffing, scheduling conflicts, or operational requirements.

 

SMS Communications

By voluntarily providing your phone number and opting into communication, you agree to receive SMS messages from BlackRidge Group related to:

  • Appointment reminders
  • Estimate updates
  • Project scheduling
  • Customer service communication
  • Promotional and marketing messages

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Users may unsubscribe at any time.

 

SMS Eligibility Requirement

You must be 18 years of age or older to opt in to and use this SMS messaging service.

By providing your mobile phone number and consenting to receive SMS communications from the business, you represent and warrant that you are at least 18 years of age and authorized to receive messages at the phone number provided.

 

Carrier Liability

Mobile carriers are not liable for delayed, failed, or undelivered messages. Message delivery may be affected by factors outside of our control, including carrier network availability, mobile device settings, signal coverage, and technical limitations of wireless providers.

 

Consent to Electronic Communication

By submitting forms on this website, users consent to receive communications electronically via phone, SMS, and email regarding estimates, appointments, project updates, customer support, requested services, and promotional communications.

 

Intellectual Property

All website content including logos, text, graphics, branding, images, videos, and other materials are the property of BlackRidge Group unless otherwise stated.

Unauthorized reproduction or use is prohibited.

 

Third-Party Platforms

This website may utilize third-party services and platforms including communication systems, analytics services, scheduling software, CRM systems, lead generation platforms, and advertising platforms.

We are not responsible for interruptions, outages, or technical issues caused by third-party providers outside our control.

 

Limitation of Liability

BlackRidge Group shall not be liable for:

  • Temporary website interruptions
  • Technical failures
  • Delayed communications
  • Errors caused by third-party systems
  • Delays caused by weather, material shortages, or subcontractors
  • Indirect, incidental, consequential, or special damages arising from website usage

All services and website content are provided on an “as available” basis.

 

Privacy

Use of this website is also governed by our Privacy Policy.

Users are encouraged to review the Privacy Policy before using this website.

 

Communication Standards

BlackRidge Group only communicates with users who voluntarily submit their information through our website, forms, calendars, phone calls, social media lead forms, chat widgets, or direct communication channels.

We do not use purchased contact lists or unauthorized data collection methods.

 

Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Continued use of the website constitutes acceptance of any updated Terms & Conditions.

 

Contact Information

BlackRidge Group

34406 E Red Mountain Rd

Benton City, WA 99320

United States

Phone: +1 (509) 781-4878

Email: jordin@blackridge-grp.com